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You earn reward pointsevery time you purchase from our website. You can redeem these points on your future purchases.

Redeeming reward points on PetCareClub.com is simple and easy. Simply apply your points during checkout to enjoy discounts on your purchase.

You can check your total reward points while placing an order. Simply go to 'Shopping Cart,' where the 'Reward Points' section will display your available points.

To redeem, use the slider in the 'Reward Points' section to select the number of points you'd like to apply, then click 'REDEEM.'

The value of reward points is as follows:

4 Reward Points = $1

There is no minimum redemption limit, but you can redeem points up to 50% of your order value.

For Example:

• If your order total is $100, you can redeem up to 50 points (equivalent to $12.50).

Please note that these terms can change at any time without prior notice.

You can check your reward points in these ways:

• Account: Log into your account to view your total points.
• Shopping Cart: Check the available points and those redeemable during checkout.
• Order Confirmation: Your earned points will appear on the order confirmation page and email.

You will receive an email notification mentioning the earned reward points once your order is shipped. You can also view your reward points by logging into your account on our website using your registered email address and password.

Once your order ships, the reward points earned will be credited to your PetCareClub account.

No, reward points can only be redeemed for discounts on orders placed on our website and cannot be exchanged for cash.

Yes, reward points expire 12 months after they are credited to your account.